​Thank you for choosing Rise Anew for your coffee purchases. We are committed to providing you with a delightful shopping experience, from selecting your favorite coffee blends to receiving your order in a timely manner. This Shipping Policy outlines the details of our shipping process for coffee orders placed on our website. By placing an order with us, you agree to adhere to the terms and conditions stated in this policy.

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1. Order Processing:

• Orders are typically processed within 1 business day from the date of purchase, excluding weekends and holidays.

• You will receive an email confirmation once your order has been successfully placed.

 

2. Shipping Methods and Delivery Timeframes:

• We offer multiple shipping options during the checkout process, including standard and expedited shipping.

• Estimated delivery times are based on the shipping method selected and your location. These timeframes will be provided during the checkout process.

 

3. Shipping Costs:

• Shipping costs are calculated based on factors such as the shipping method chosen, destination, and the total weight of the order.

• Orders above a certain total value may qualify for free standard shipping. Please refer to our website for current promotions and thresholds.

 

4. Shipping Locations:

• We currently offer shipping within the USA 

• Unfortunately, we do not provide international shipping at this time.

 

5. Order Modifications and Cancellations:

• Should you need to modify or cancel your order, please contact our customer support team as soon as possible.

• Orders that have already been processed and shipped cannot be modified or canceled. Please review our Return and Refund Policy for more information.

 

6. Shipping Delays:

• While we make every effort to meet the estimated delivery times, unforeseen circumstances such as inclement weather, carrier delays, or customs issues may cause unexpected delays.

• Your patience and understanding are greatly appreciated in such situations.

 

7. Address Accuracy:

• Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or failed deliveries due to inaccurate addresses.

 

8. Lost or Damaged Shipments:

• In the unlikely event that your shipment is lost or arrives damaged, please get in touch with our customer support team.

• We will work closely with the shipping carrier to address the issue and provide a suitable solution.

 

9. Contact Us:

• Should you have any inquiries or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at support@riseanew.com.

 

By proceeding with an order on the Rise Anew website, you acknowledge that you have read, understood, and agreed to the terms presented in this Shipping Policy.